MDM Distributors ships from two locations. Priority will be given to our Southern Illinois location for shipping orders. From that location, orders will be shipped using UPS or FOB, usually 3-4 business days after the order is received. If an item is out of stock at our Southern Illinois location it will be shipped from the our other location which uses FedEx Ground, usually 6-8 business days after the order is received.
Freight charges are based on the weight of the order and the location it is being shipped to. We use UPS and FedEx Ground guidelines to determine all freight charges. Shipping Fees are charged to your credit card after the order has been pulled and boxed up for shipping. Please allow 7-10 working days to receive your order. During holiday periods, it may take slightly longer. MDM DIST. will NOT pay additional freight charges for special handling (ie. liftgates, inside delivery, etc.) and will charge your credit card for all fees. ALL SALES ARE FINAL AND NO RETURNS ARE ACCEPTED. Any order refused for any reason, buyer will be assessed a 15% restocking fee, plus shipping to and from buyer.
Shipping terms: All orders under $500 will be charged based on dimensional size, weight and destination according to carriers prevailing prices. Orders from $501 to $1000 will be charged 15% of total order for businesses and 17% for residential deliveries. Orders $1001 and up will be charged 10% of total order for businesses and 12% for residential deliveries. Within the continental US.
For questions, call 1-800-289-6361 (ask for Mark or Matt) Monday through Friday between 9:00 AM and 5:00 PM CST or email us at firstname.lastname@example.org.
Mailing addres is: MDM Dist. Inc. PO Box 10, Energy, IL 62933 and
Shipping Address is: MDM Dist. Inc. 610 North Pershing St., Energy, IL 62933