MDM Distributors ships from two locations. Priority will be given to our Southern Illinois location for shipping orders. From that location, orders will be shipped using UPS, usually 3-4 business days after the order is received. If an item is out of stock at our Southern Illinois location it will be shipped from the Indiana location which uses FedEx Ground, usually 6-8 business days after the order is received.

Freight charges are based on the weight of the order and the location it is being shipped to. We use UPS and FedEx Ground guidelines to determine all freight charges. We only charge the customer the amount UPS and FedEx Ground are charging us to ship orders. Please allow 7-10 working days to receive your order. During holiday periods, it may take slightly longer. ALL SALES ARE FINAL AND NO RETURNS ARE ACCEPTED. Any order refused for any reason, buyer will be assessed a 15% restocking fee, plus shipping to and from buyer.

For questions, call 1-800-289-6361 (ask for Mark or Matt) Monday through Friday between 9:00 AM and 5:00 PM CST or email us at info@mdmdistributors.com.