Shipping and Returns

MDM Distributors ships from two locations. Priority will be given to our Southern Illinois location for shipping orders. From that location, orders will be shipped using UPS or FOB, usually 3-4 business days after the order is received. If an item is out of stock at our Southern Illinois location it will be shipped from the our other location which uses FedEx Ground, usually 6-8 business days after the order is received.

Freight charges are based on the weight of the order and the location it is being shipped to. We use UPS and FedEx Ground guidelines to determine all freight charges. Shipping Fees are charged to your credit card after the order has been pulled and boxed up for shipping. Please allow 7-10 working days to receive your order. During holiday periods, it may take slightly longer. MDM DIST. will NOT pay additional freight charges for special handling (ie. liftgates, inside delivery, etc.) and will charge your credit card for all fees. ALL SALES ARE FINAL AND NO RETURNS ARE ACCEPTED.

Any order refused for any reason, buyer will be assessed a 15% restocking fee, plus shipping to and from buyer.

Shipping terms: I understand that a initial a shipping costs is accessed at checkout and a final shipping cost will be figured once the order is pulled and processed. All shipments are FOB point of shipment. Freight and shipping charges are added to the invoice after the order has been pulled and will be billed to the same credit card you used to pay for the initial order. Additional freight charges for special handling requests (ie. lift gate, inside delivery, etc.) or ocean freight will be paid by Buyer and will be charged to credit card used on current order. Seller reserves the right to select the carrier on pallet shipments. Weight information is approximate and subject to change. Shipments are made by UPS, Common Carrier or Parcel Post for Alaska, Hawaii and overseas orders. Shipping time is subject to stock availability and Drop Shipped order from factory.

For questions, call 1-800-289-6361 (ask for Mark or Matt) Monday through Friday between 9:00 AM and 5:00 PM CST or email us at info@mdmdistributors.com.

Mailing address is: MDM Dist. Inc. 610 North Pershing, Energy, IL 62933 and Shipping Address is: MDM Dist. Inc. 610 North Pershing St., Energy, IL 62933